Return & Refund Policy

Return & Refund Policy – Dsbviev™💡🔁
Dsbviev™ commits to delivering reliable shopping experiences for all customers purchasing lighting goods. This policy sets forth the full procedures for processing acceptable returns and releasing refunds for eligible orders.
30-Day Return Period
Should your purchased lighting products fail to satisfy your demands, you are able to apply for a return within 30 days upon goods delivery.
Return Acceptance Criteria
Products have to stay untouched and maintain their original intact state to gain return qualification. You are advised to attach original packaging materials when sending back items. Every return application must come with valid purchase proof, including order confirmation emails or transaction receipts.
A portion of goods cannot be returned, restricted by health standards, safety norms and specialized product rules.
Return Processing Steps
Our service staff will send you specific return operation guidelines right after your application gets verified and approved.
Buyers need to bear return shipping fees in regular situations. We will take on all delivery costs if items arrive damaged, come with factory flaws or problems occur because of our internal mistakes.
Our team will carry out thorough inspection once we receive returned merchandise, then promptly inform you of the final refund result. Approved refunds will be sent back via the payment channel you used during checkout.
Standard outbound shipping costs will not be refunded normally, apart from scenarios caused by operational errors from Dsbviev™.
Contact Information📩

Email: service@dsbviev.com